TEAM FRANCO PAST CLIENT REVIEWS & TESTIMONIALS
At Peoples Mortgage, we take immense pride in our client reviews, which serve as a testament to our commitment to excellence. Our reviews are a conglomeration of feedback from various reputable platforms such as Google, Zillow, Experience.com, and more- specifically about Team Franco and our hardworking Las Vegas/Henderson branch team members.
These reviews are unfiltered, providing an authentic representation of our clients' experiences. As a small business, your feedback is invaluable to us. It not only validates our dedication to exceptional service but also helps prospective clients make informed decisions- something that isn't always easy to do in our digital age. Your reviews directly contribute to the success and growth of our business, reinforcing our mission to prioritize PEOPLE above all else. Afterall, that principle is the bedrock of our company. Thank you for trusting us with your mortgage needs and for sharing your experiences with others.
Discover What Our Past Satisfied Clients Have to Say About Our Service!
Experience.com Verified Customer
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Mark N
06.15.24
My wife and I have used Franco and his team on three seperate occasions. They are the best of the best. Extremely efficient and caring in what they do. Franco and his team will either text or email you on the things they need. All documents that they need can easily be submitted through their secure online portal. The portal is also used for e-signatures, reviewing documents and has a things to do list. This process allows you to do everything remotely. Finally, our journey with Franco began after we walked out of a meeting with another lender, and then reading an online review about Franco and his team. It was one of the best decisions we ever made.
Experience.com Verified Customer
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James Zito, III.
03.29.24
At Zito Realty LLC, Franco is known as the 'miracle worker' for his exceptional ability to handle loans with professionalism while providing a familial touch. His dedication to client service and expertise in navigating the complexities of loan processing have earned him this affectionate nickname. Clients appreciate the blend of efficiency and personal care they receive, making the often daunting task of securing a loan a more comfortable and reassuring experience. Thak you James J Zito III
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Mytha J
03.21.24
I was have a very hard time getting a loan from the bank, but people's mortgage took over my process and I closed my loan I. A week. They are great listeners and picked up the phone any time
Experience.com Verified Customer
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Jan B.
03.18.24
There isn't anyone better than Franco to get you into a new home with incredible speed and honest feedback.
eEndorsements.com
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James J.
02.18.24
It would be extremely hard to find a better more capable mortgage broker than Franco. I have been in real estate for over 36 years and by far he is the best in the business, the most personable and he educates his buyers to make the transaction go smoothly. There have been many deadlines that we brought to him from other companies that just couldn't handle the tasks ahead of them, Franco completed and performed with excellence each and every deal put in front of him.
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Jim H.
01.07.24
Very personal and professional. Excellent at answering my questions.
Experience.com Verified Customer
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James H.
12.31.23
Informative, helpful and the professional experience showed.
Experience.com Verified Customer
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Roykisha L.
12.21.23
Process was quick and easy Staff was very knowledgeable
Experience.com Verified Customer
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Doris E.
12.10.23
This is the second loan I got and I love this company
Experience.com Verified Customer
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Christopher P.
12.04.23
Very responsive and thorough
Experience.com Verified Customer
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Alejandro S.
12.03.23
thanks you and your team for everything 🙏🏻👏🏻
Experience.com Verified Customer
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Eric V
11.26.23
The constant communication everyday put my mind at ease.
Experience.com Verified Customer
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Jameelah L.
10.22.23
I loved the flexibility, consistency, support, and community that was created.
Experience.com Verified Customer
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Anthony Y
10.22.23
Franco was able to work with our rare situation. We were taken care of within a short deadline. Leaving us with confidence within a 15 minute phone consultation. He was easy to reach with any questions we had.
Experience.com Verified Customer
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Grace W.
10.17.23
Good communication
Experience.com Verified Customer
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Andrew B
10.16.23
The communication from Franco and his whole team from start to finish has been great. I have already referred Franco and his team on several occasions and will definitely be using him again…
Experience.com Verified Customer
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Cesar O.
10.16.23
He took his time to talk over all my questions and helped us figure out what we wanted
Experience.com Verified Customer
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Marilyn K.
10.16.23
Dealing with Franco was an absolute pleasure. He made the process seamless and smooth. I have purchased 5+ homes over the years, and this has been the least stressful of all. I have told all my friends and family about Franco.
Experience.com Verified Customer
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Cyril L.
10.15.23
You made the entire process painless by communicating and delivering everything you promised and more.
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Claudia A.
09.30.23
Great experience received from Franco and his Team! Everyone was very professional and pleasant. They all work very hard in making our dream come true.
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Lena T.
09.30.23
What an awesome company. Marcel and his team provided excellent service and communication. He overcame hurdles with ease. I highly recommend his services and will use him again in the future.
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John S.
09.30.23
Answered all my questions and exceeded all deadlines.
Yelp
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Mike S.
09/28/23
Franco & Co. are terrific! They use a computer as underwriter so your loan decision happens in minutes, meaning no back and forth with a human about the decision.
Experience.com Verified Customer
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Enrique V.
09.22.23
The whole process went smooth without problems
Zillow
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Zillow user97006235
09.20.23
We are First-time home buyers! Franco and his team made the process less stressful. His team is 100% available to assist you through every step of the process. They kept us positive in times when we felt like quitting the process...
I honestly recommend Franco and his team if you want professional, respectful, and hard-working professionals!
Gracias!!
Experience.com Verified Customer
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Claudia D.
09.20.23
Franco is an expert in his field. He was always available to communicate or answer questions . He made sure we understood the loan process and kept us informed of the process. Him and his team worked very hard to get our loan approved!
Yelp
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Alex C.
09.20.23
Thank you Franco and Team. This is far from my first home purchase but by far the easiest one I've ever done. I had a very short escrow (14) days and a small window of time to close before going out of the country. You made it happen with ease. Zero going back and forth with items needed and left me with no questions.
Experience.com Verified Customer
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Kylie B.
09.02.23
Answered all my questions and exceeded all deadlines.
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Jeff M.
08.31.23
Franco’s team is amazing, clear and very good at what they do. made entire process easy!
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Daniel M.
08.31.23
The best and fastest!
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Yamina E. M. Q.
08.31.23
Beautiful and exceptional experience, The best without a doubt.
Experience.com Verified Customer
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Jeffrey M.
08.25.23
Franco’s team is amazing, clear and very good at what they do. made entire process easy!
Experience.com Verified Customer
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Mayren D S
08.17.23
I was feeling take care off, thank you for making smooth the process of buying my house.
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Jessica S.
07.31.23
Amazing customer service and communication! Best experience with a lender! Franco and his team get the job done quickly and do it right. Can’t highly recommend enough!!
Experience.com Verified Customer
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Taylor C.
07.26.23
Franco and the team were excellent with their communication and took pride in their speedy process while going above and beyond to help me secure my first home. Their time is much appreciated. Thanks.
Experience.com Verified Customer
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Jonathan O.
07.05.23
Communication and how fast you made everything happen
Yelp
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Jessica S.
07.05.23
Amazing customer service and communication! Best experience with a lender. Franco and his team get the job done quickly and do it right. Can't highly recommend enough!!
Jessica Sanford
Win Win Real Estate
Experience.com Verified Customer
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Jessica S.
07.05.23
Excellent communication and service. Best experience I’ve had with a lender. Highly recommend Franco and his team!
Experience.com Verified Customer
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Ray W.
07.02.23
Franco and his team know this business and make it simple and easy
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Billy F.
06.30.23
Franco and his entire team were amazing from start to finish. Before we even began house hunting, Franco gave us amazing advice and helped us structure everything optimally. Franco and his team were extremely responsive and always ahead of schedule. We even needed to make a last minute change WHILE we were signing title, and Franco got it done! Couldn’t have asked for a better team. Will certainly be using them again for the next one!
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Angelica S.
06.30.23
Love their attention to detail and care for the client. They are extremely professional and exceptional at their job. Best of all they really care about helping you in any way they can.
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Gwendolyn G.
06.30.23
Wonderful Experience
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Jonnazel Vaz
06.30.23
Marcel goes above and beyond. This is our second home we let Marcel handle because of how trustworthy and honorable he is, not only in business but in general life. He is very experienced in this field and knows exactly how things need to get done. My husband and I are very grateful to do business with good people. We will never trust anyone else to do our loans. It's extremely rare when you find people who actually care in business, so look no further, this is your guy!
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Andres M.
06.30.23
made the whole process really easy and less complicated. highly recommended.
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Jose B.
06.30.23
Marcel and his team were very helpful throughout our home buying experience
Experience.com Verified Customer
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Tyler W.
06.27.23
Franco was incredible in every aspect. He was above prompt in every response and every action. Franco and his team made this loan work. Thank you for everything.
Experience.com Verified Customer
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Jesse R.
06.27.23
Process was smooth and easy to manage
Experience.com Verified Customer
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Lawrence D.
06.08.23
Excellent thank you
Experience.com Verified Customer
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Conner A.
06.08.23
Knowledgeable and friendly. I would recommend to anyone. I will use them again in the future.
Zillow
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Alibin O
05.31.23
Franco and his team provided a very seamless mortgage process for our family. Dealing with paperwork can be extremely stressful but with Franco and his team, it was pain-free. From start to finish, Franco was there with us. They delivered what they say they will and speed is truly their strength. Mahalo nui loa, Franco and team for your excellent service!
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Rolly GS
05.31.23
Marcel was prompt,professional and courteous. He was patient and thorough answering all my questions. His knowledge made our loan process as smooth as it could be. He went out of his way to negotiate with all parties to ensure that there were no problems. In my opinion he's one of the best out there.
Also I had the pleasure of working with Franco he was very helpful as well.
Very pleasant group of people. Highly recommend for all your loan needs.
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Craig H
05.31.23
Awesome simple experience
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Aaron F.
05.31.23
Marcel is the man by far, nothing but help the whole process thanks again team Marcel for helping me get my first house.
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Amanda P.
05.31.23
Franco and his team are very communicative and informative. They know how to get the job done!
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Ezekial A.
05.31.23
This team is very professional and organized. Franco and his team were always available to help me with any questions I had during my first home buying experience! I would highly recommend these guys to friends/family.
Zillow
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William F.
05.31.23
Franco and his entire team were amazing from start to finish. Before we even began house hunting, Franco gave us amazing advice and helped us structure everything optimally. Franco and his team were extremely responsive and always ahead of schedule. We even needed to make a last minute change WHILE we were signing title, and Franco got it done! Couldn’t have asked for a better team. Will certainly be using them again for the next one!
Yelp
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Raymond K.
05.30.23
Franco was a great help for us in getting out mortgage settled as a first time home buyer. Streamlined the process and also was quick in answering any questions we may have. One instance, was signing the title and noticed the rate was not correct and Franco had it fixed the same day. This helped with not delaying the process and having to come back to resign paperwork. Want to thank Franco and his Team for a great experience.
Experience.com Verified Customer
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Raymond K.
05.29.23
Franco made the experience easy for a first time home buyer getting a mortgage. Quick in responses and answering any questions asked. A big plus was getting our buy down rate changed when signing the title.
Experience.com Verified Customer
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James J Z I
05.25.23
I highly recommend Franco and his team. I lost count on how many homes over the years he has helped with. He has helped my mom myself my family friends and clients. He is simply the best. From simple transactions to the extremely difficult he makes everything go very smoothly and explains every step of the way the process of what's next. From beginning to end he treats you like your family. Thank you so much for everything you have done for us over the years, and we will continue using you for our investment properties and we will highly recommend you to everyone we know. IMDb.Me/JamesZito
Experience.com Verified Customer
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Dana W.
05.21.23
Able to get us financed quickly, made it happen for us thank you
Yelp
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Emily S.
05.16.23
Wow, this is an incredibly ethical company with customer service that is out of this world. They are always available to take calls and answer my many questions. This team is the reason I was able to transition so smoothly into a new home. If I could give Franco and his team 50x5 stars I would.
Experience.com Verified Customer
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Craig H.
05.15.23
Franco was always available to explain all lending options and the benefit or downside .
Experience.com Verified Customer
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Angeline J
05.12.23
I appreciated the clear communication and prompt calls, and questions answered
Experience.com Verified Customer
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Amanda P.
05.10.23
The consistent communication from Franco and his team were great. He was able to approve my loan with no issues.
Experience.com Verified Customer
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Marina D.
05.07.23
Franco and the team were very helpful in the whole process and really made it easy for us being first time home buyers.
Yelp
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Amanda P.
05.06.23
Franco and his team are great. They are very communicative and informative. They helped me close on my loan with no issues and helped with getting me some extra perks back. We will definitely not hesitate to reach out to them for our next home loan.
Experience.com Verified Customer
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Ezekial A.
05.04.23
Franco really knows his profession well. That helps tremendously when being a first time home buyer! He was always willing to help and answer any questions I had and his teammates were also very proficient!
Experience.com Verified Customer
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Gustavo S P
05.03.23
I just have to thank you and your team for having helped us to make our dreams come true in having our home!
Zillow
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May A A
05.02.23
Franco and his team provided a very seamless mortgage process for our family. Dealing with paperwork can be extremely stressful but with Franco and his team, it was pain-free. From start to finish, Franco was there with us. They delivered what they say they will and speed is truly their strength. Mahalo nui loa, Franco and team for your excellent service!
Experience.com Verified Customer
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Jordan S.
05.01.23
Franco and his team and incredibly competent and a pleasure to work with. They are also really outstanding in terms of speed to get things done and to address questions on the spot. Really fantastic team that made the whole process quick and easy in my experience.
Experience.com Verified Customer
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Catherine S P
05.01.23
They were so kind and helpful. Franco also went above and beyond to get us everything we needed as first time homebuyers!
Experience.com Verified Customer
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Exsor A.
05.01.23
From start to finish, Franco and his team provided excellent customer experience. They made a very stressful process very seamless. Already recommend this group to others.
Experience.com Verified Customer
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Juan F S
04.18.23
Thank you for all your help with the whole process
Experience.com Verified Customer
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Yusria M
04.17.23
Always helpful and quick to respond!
Experience.com Verified Customer
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Suzanne K.
04.14.23
Good communication and help with getting over issues getting the necessary documents required.
Experience.com Verified Customer
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Richard B.
04.03.23
Everyone was courteous and professional. Everything was accomplished in an amazing time frame.
Experience.com Verified Customer
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Vicki D.
04.02.23
Soldadera and Franco were the best lenders I have ever met with in my life. They made this entire process easy to understand and straightforward. Furthermore, both of them went above and beyond in providing me additional support and information when unexpected circumstances arose. I will never use another lender again and I will recommend Franco to anyone asking for a lender referral without any hesitation whatsoever
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Adriana C.
03.31.23
Marcel is more than just any loan officer, he truly cares about his clients and goes above and beyond to make sure he exceeds all expectations. He made our first experience of buying a home one to cherish and remember forever!
Zillow
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Christopher C.
03.30.23
Franco’s team was fantastic. This was the second time I’ve used Franco and his team. Can’t say enough absolutely seamless. Always has the best advice and solution.
Experience.com Verified Customer
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Allison C.
03.28.23
Franco was amazing. So knowledgeable and helpful. Very responsive and on top of his game.
Experience.com Verified Customer
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Pilinehumi M
03.27.23
We are so happy and blessed to have met Franco and had his services! Really made us feel comfortable and easy process! Best fastest friend ever! 🙌🏡🎉
Experience.com Verified Customer
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Bruce F.
03.24.23
He is patience and he have great communication skills
Experience.com Verified Customer
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Lance H.
03.24.23
Franco definitely went the extra mile to close our loan. He provided great advice and was open to all options and proactive with presenting various loan programs. The team was very efficient and helpful. His communication was very much appreciated and consistent.
Experience.com Verified Customer
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Jacob T.
03.24.23
Franco was amazing to work with. An amazing communicator. It felt like he was a step ahead of everyone else during the entire process. Buying a new home can be a stressful process but Franco and his team made the loan process quick and easy. I will definitely be recommending him and his team to everyone I know that needs a loan in the future.
Experience.com Verified Customer
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Valerie J.
03.17.23
Franco’s, Tremendous level of professionalism!!!! Franco’s unwavering Respect and sincere compassion for his Clients!!!!! FRANO IS NOT A QUITTER!!!! He personally guides his clients into Success!!!!!
Experience.com Verified Customer
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Amanda E T
03.16.23
Franco and his team were exceptional throughout the process with excellent communication and skills.
Experience.com Verified Customer
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Richard G.
03.14.23
Professionalism, speed of getting things done, communication, just to name a few. Franco and his team makes financing a property very easy for the borrower.
Experience.com Verified Customer
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Alayna A.
03.09.23
Knowledgeable and very helpful.
Experience.com Verified Customer
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Amy Z W
03.01.23
Highly effective people, Franco! Very easy to work with. Will come back in the future.
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Claudia H.
02.28.23
Very efficient and detailed.
Experience.com Verified Customer
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Perry L
02.26.23
Thank you for everything
Experience.com Verified Customer
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Austin C
02.15.23
Franco and his whole team were fantastic! He was able to help me get the house I wanted, answered my questions thoroughly and quickly, and was always pleasant to speak with.
Experience.com Verified Customer
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Claudia H.
02.08.23
Very attentive, polite and got the job done in record time.
Experience.com Verified Customer
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Dorica G.
02.05.23
Team work of you and your people filled with friendly patience yet professionalism five star deluxe
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Ryan B.
01.31.23
I interacted with several of Franco's staff to get the loan through. Every one of them were exceptionally knowledgeable and great communicators. I had to call them a few times with random questions, and they always knew the answer and were on top of their game. I wouldn't hesitate to use Franco and his team again.
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Cheryl L.
01.31.23
I started working with Team Franco last year but wasn't quite ready to go forward with the home buying process. Franco's team followed up with me a year later and did everything I asked and more, to ensure my home buying process was a good experience. They kept me in the loop throughout the process and thoroughly explained things until I fully understood. Team Franco far exceeded my expectations and I am extremely grateful I used them for my purchase!
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Kim R.
01.31.23
I had a wonderful experience! One call and I was connected with a loan officer. So quick and easy. Everything was completed in 2 weeks. I so appreciate Madison, Spencer, Susie and Franco. Definitely would recommend them!
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Randal M.
01.31.23
Franco and team are the best! They recently saved two of my home purchase deals. I can't stress enough how helpful and professional this team is. Thank you Franco and Team!
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David B-V.
01.31.23
This mortgage company is absolutely amazing. They work fast and are extremely helpful! I would definitely recommend!
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Matt K
01.31.23
Franco and his team got me funded, closed, and recorded in three weeks total. If I could give a 100-stars rating, I would.